Customer Testimonials

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DealerRater Jan 19, 2020

Best experience buying a new vehicle. Brandon Shatkosky, my salesperson, was very professional, helpful and explained the operation of my new 2020 MDX very well. The car is amazing and is very intuitive on how all of the cockpit controls are laid out. Jim Cambridge

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DealerRater Oct 22, 2019

I recently purchased a 2020 RDX. Not only did this vehicle exceed my expectations but so did the complete buying experience. Simply put, Neil Wyatt’s customer service, product knowledge and follow up was superior. I had not purchased a new vehicle in almost 20 years so it took me a while to make the final decision. Neil’s patients was amazing as we work through the process. Thank you Neil and thank you Schlueter.

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DealerRater Feb 1, 2019

We had a super experience buying our new vehicle at Schlueter Acura! John Edwards was our wonderful salesman and made buying our new Acura RDX a spec easy, and enjoyable. He was very knowledgeable and took the time to ensure that we understood how our new.navigation system worked and how to work all other functions in our loaded a spec. I confidently left the dealership able to “play” in my new car and just enjoy all it had to offer. The dealership also has a very friendly staff as well as a comfortable waiting room (beside a completely decked ...

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DealerRater Nov 6, 2018

My wife and I were looking at vehicles for 18 months until we finally settled on an Acura RDX that we purchased at Schlueter Acura. I am the research guy for vehicles...I do vehicle research a lot and I think I am quite good at reading manuals, reviews, Phil Edmunston Lemon -Aid review books for the last 20 years, ( I will give you an insight....I can often identify vehicles at nightime by the shapes of the on-coming headlights.....I may need to get a bit more of a life!!!???....I agree) but the vehicle was not for me.... We have ...

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DealerRater Feb 17, 2018

Not all positive reviews end with a sale. My journey began with meeting Neil Wyatt and expressing my interest in purchasing a new SUV for my wife. I was honest and up front mentioning we were just window shopping at that point and she had a preference for another manufacturer. Neil was a true professional during the whole process knowing his product probably wouldn’t win over my better half’s wants, I have to say even though we didn’t purchase an Acura Neil made the whole experience at Schlueter a positive one ! I would without hesitation recommend this ...

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DealerRater Feb 16, 2018

My contact at Schlueter Acura is Neil Wyatt. Great service and high professionalism. Neil is a hard worker, going beyond exceptional to please his customers.

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DealerRater Feb 16, 2018

Neil has always been so helpful and friendly in helping me look for a vehicle. The customer service at this dealership is exceptional! I love this dealership

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DealerRater Dec 30, 2017

Great experience with the service of my MDX. Very caring and professional interaction with staff. Many thanks to Sasa and team. Happy Near Year to all. Barb Stanley

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DealerRater Oct 21, 2017

Neil Wyatt made my purchase decision easy. Great product knowledge and after purchase service. Neil found the vehicle I was looking for at a great price.

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DealerRater Oct 16, 2017

Neil Wyatt at Schlueter Acura has been a person I have dealt with for the past 12 years. I just recently purchased my Third Acura RDX. His attention to service which was exceptional when he was a member of the service team has definitely transitioned to the sales team. They gave me a very fair price for my 2011 RDX. I did not feel I was pressured through the experience and he listened to me when I explained my situation and what my budget was. In the end we agreed on a demo at a very fair price. I am thrilled with ...

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DealerRater Apr 18, 2017

I had to come to change my driveshaft so with a last minute appointment, Tamir offered me a great service in all the possible ways, he ordered the part, scheduled me for 9:30 and by 1:00pm my car was done, washed and ready to go. I am impressed and I will maintain my MDX with them only from now. Great job, great team, 10/10 for them.

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DealerRater Nov 24, 2016

I bought RDX 2014 At Schluter Acura whole team is very professional and good in dealing what ever the promise they keep it specially Mr.Jim Stevens is very good/professional in every respect I will buy again the car from this dealership

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DealerRater Aug 15, 2016

I have now been a customer of Schlueter Acura for more than 13 years. The service I have received both from the knowledgeable service department to the sales staff brings me back every time. My past 2 vehicles I have gone out of my way to ensure they are Acura's not just because they are a great vehicle (which they are) but because I am not willing to give up the Service Department. Neil has been my service provider from the beginning and he always ensures that my vehicle is taken care of and I leave there a happy customer. Definitely ...

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DealerRater Aug 10, 2016

Schlueter Acura provides service that far surpasses any service I have received at other dealerships be it BMW, Audi or Ford They clearly care about making the service visit as painless as possible. I strongly recommend the dealership. Craig Robson

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DealerRater Aug 9, 2016

We are now into our 4th Acura vehicle and have had consistently great experiences with both your sales and service departments over the past 17 years. Most recently, Neil has been our service advisor and we continue to have great confidence in him and the staff there to service our Acura vehicle. So refreshing to deal with an organization we can trust.

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DealerRater Aug 8, 2016

For over 11 years Schlueter Acura's service department has given us excellent customer service, quality of work, friendliness and customer support, combined with prices that give excellent value for money. Special thanks to Neil at his front desk and Mark in his shop.

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DealerRater Aug 5, 2016

The people at Schlueter Acura were nice , smart and honest very happy with my purchase and the service that I received was great and would but my next car with them

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DealerRater Aug 4, 2016

This is my one and only car dealership my wife and I deal with anymore. We are on our fourth Acura and have no complaints with the cars or this dealership. From Jim to Tracey to Neil, they all great people to deal with.

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DealerRater May 27, 2016

Very pleased to have a strong service provider. Neil stands out as a great ambassador of the brand. There is only a few people who provide service like this. Thanks Neil

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DealerRater Jul 7, 2015

Dylan was great! He was helpful and worked hard to get us the vehicle we wanted. Great experience! We have always had a great relationship with Acura.

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DealerRater Nov 1, 2014

This dealership has the incredible customer service . I drove from northern ontario and I was so glad I did. I bought a used CSX and it was in excellent condition. Upon pick up my car was very clean and looked great. I love my new car and I would recommend this dealership to everyone.

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DealerRater Aug 1, 2014

Fairview Acura is the best Acura dealership in Southern Ontario. My wife and I recently purchased a new Acura from the dealer. We traveled over 2 hours to come to this dealership and are glad we did. The purchase process was incredibly smooth and the amount we paid for the car was the best price I could find in Ontario. Julie was great and provided us with a full demonstration of how the car works inside and out. The staff are very welcoming and extremely knowledgeable about all the vehicles. This is truly an A+ dealership and I would recommend anyone ...

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