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We have rave reviews
Last week I purchased my first vehicle with Ryan Kelly. Ryan and his team were very relieving to deal with as I spent a month looking for cars across the GTA at multiple used car dealerships and had very poor experiences. Ryan provided me with a wealth of knowledge and expertise of the car I was looking at. He always ensured I got my questions answered and made himself available for me at all times without making me feel like a burden. In addition, the dealership did an outstanding job detailing my car and completed a proper safety check. Their ...
Really good experience with Schlueter Acura. Sidney was great to deal with. Really enjoying my new TLX
Recently purchased 2022 RDX was a awesome experience Sidney Liebich has been most helpful couldn’t have asked for a better experience
Best experience buying a new vehicle. Brandon Shatkosky, my salesperson, was very professional, helpful and explained the operation of my new 2020 MDX very well. The car is amazing and is very intuitive on how all of the cockpit controls are laid out. Jim Cambridge
I recently purchased a 2020 RDX. Not only did this vehicle exceed my expectations but so did the complete buying experience. Simply put, Neil Wyatt’s customer service, product knowledge and follow up was superior. I had not purchased a new vehicle in almost 20 years so it took me a while to make the final decision. Neil’s patients was amazing as we work through the process. Thank you Neil and thank you Schlueter.
We had a super experience buying our new vehicle at Schlueter Acura! John Edwards was our wonderful salesman and made buying our new Acura RDX a spec easy, and enjoyable. He was very knowledgeable and took the time to ensure that we understood how our new.navigation system worked and how to work all other functions in our loaded a spec. I confidently left the dealership able to “play” in my new car and just enjoy all it had to offer. The dealership also has a very friendly staff as well as a comfortable waiting room (beside a completely decked ...
My wife and I were looking at vehicles for 18 months until we finally settled on an Acura RDX that we purchased at Schlueter Acura. I am the research guy for vehicles...I do vehicle research a lot and I think I am quite good at reading manuals, reviews, Phil Edmunston Lemon -Aid review books for the last 20 years, ( I will give you an insight....I can often identify vehicles at nightime by the shapes of the on-coming headlights.....I may need to get a bit more of a life!!!???....I agree) but the vehicle was not for me.... We have ...
Not all positive reviews end with a sale. My journey began with meeting Neil Wyatt and expressing my interest in purchasing a new SUV for my wife. I was honest and up front mentioning we were just window shopping at that point and she had a preference for another manufacturer. Neil was a true professional during the whole process knowing his product probably wouldn’t win over my better half’s wants, I have to say even though we didn’t purchase an Acura Neil made the whole experience at Schlueter a positive one ! I would without hesitation recommend this ...
My contact at Schlueter Acura is Neil Wyatt. Great service and high professionalism. Neil is a hard worker, going beyond exceptional to please his customers.
Neil has always been so helpful and friendly in helping me look for a vehicle. The customer service at this dealership is exceptional! I love this dealership
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Our Experienced Staff is eager to share it’s knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you’d like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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Dennis Schlueter, the owner of Schlueter Group and Schlueter Acura, has moved the dealership to a beautiful new facility within what is rapidly becoming the area’s luxury auto mall. Existing Acura customers will find an exhilarating new environment. For car buyers considering an Acura option for the first time, it is unquestionably worth checking out. And for the Schlueter team, it is the ideal location to serve clients from Guelph, Cambridge, Kitchener and Waterloo.
A long, flower-filled, tree-lined boulevard escorts the Schlueter Acura customer to this stunning new facility, which is flooded with natural light on three sides from both morning and evening sun.
Avoiding the outside elements, patrons can drive with ease directly into the dealership’s one-of-a-kind ‘Client Welcome Centre.’ The 5,000 square foot Welcome Centre is much more than the latest in service reception design. Here a Schlueter customer can depart for a test drive, pick up their new car, greet their sales representative or consult with their service advisor in a warm and comfortable space.
From the Welcome Centre, the customer’s car will be whisked away to a speedy turnaround, thanks to the expanded 12 bay cutting-edge service department. Waiting clients can relax in a roomy lounge equipped with a full café, television, fireplace and two independent business workstations. More time-constrained patrons can simply select a luxury vehicle from Schlueter’s large fleet of courtesy cars and be on their way. Once the Acura technicians have performed their diligence, the client’s car will be treated to a meticulous hand wash and readied for pick up.
When discussing the service department Vice President and General Manager James Gibson proudly declares, “We get raves from our customers about the service department every day.” The service department is a key contributor to Schlueter winning the coveted Acura Client Excellence (ACE) awards. This award is only bestowed upon the fifteen Acura dealers across Canada that consistently exceed customers’ sales and service expectations. Schlueter Acura has won seven times and is working on an eighth.
Schlueter Acura takes great pride in the trust and support they have received from their customers over the years. Schlueter Acura is a business where there is a sense of family between staff and client. Most service department users are known on a first-name basis and many clients have purchased multiple cars, in some cases up to twenty Acuras.
In the long history that has brought Schlueter Acura to the banks of the Grand River, the close-knit connection to client satisfaction will not change. James Gibson summarizes the vision, “Our goal is to retain the same type and level of customer service but do an even better job with this new facility.”
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Schlueter Service is top notch.
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At Schlueter Acura, keeping your Acura vehicle running perfectly is our specialty. We have a dedicated team of highly-trained technicians and service advisors who are here for you and your vehicle and will make sure it stays in perfect condition.
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866-980-6261
Call Now2385 Shirley Dr • Kitchener, ON N2B 3X4
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Open Today! Sales: 9am-5pm
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